Business Process & Data Analyst (BJ-10692)


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Full time / Permanent

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Business Process Data Analyst (12 Month - Maternity Cover)

Salary & Benefits: Salary £38,916 - £48,645 per annum dependant on experience, annual bonus, attractive pension scheme (Up to 10% company contribution), life assurance cover of 4 times pensionable salary and 25 days annual leave, bank holidays, plus a wellness day and development opportunities in line with the Data Analyst progression plan. We also offer a fantastic flexible benefits package, where you can choose from benefits such as health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.  Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more!

Location: Bradford, Buttershaw / Hybrid Working

Work type: 12 Month fixed term. 37 hours per week, Monday - Friday.

We have an exciting opportunity for a Business Process Data Analyst to join the team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you?

What we do:

Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it's so much more than this.

We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region's health, wellbeing, and prosperity.

New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry.

As a Business Process Data Analyst, you will create and embed management information dashboards and provide insights to support Water Distribution teams to understand performance against operational, strategic, customer and health and safety objectives. Some of the main responsibilities include the following:

  • To be the point of contact of the department to obtain meaningful performance metrics and data in a consistent format across all Water Distribution teams and processes.

  • Define key performance measures aligned to operational processes and key objectives, working with Water Distribution managers/people leaders at all levels.

  • Develop management information (MI) dashboards in Microsoft Power BI to provide clear visibility of current performance of operational processes and objectives across all Water Distribution teams.

  • Use the management information you produce to transform data into information and provide ongoing analysis to provide understanding of drivers of performance, root causes and insights to proactively identify continuous improvement opportunities

  • Handle ad-hoc requests for MI/Data/Reports to support business cases and delivery of change.

  • Work with CI Analysts to identify, analyse, implement, and track progress of improvement opportunities.

What skills & qualifications you will need:

  • Previous experience of building reports and dashboards in Microsoft Power BI and Excel including the collation and processing of raw data from multiple sources.
  • Ability to interpret and analyse large volumes of data.

  • Ability to present MI in formal management reports & in management meetings.

  • Highly numerate and strong analytical & problem-solving skills. Able to present data in a clear and concise manner.

  • Excellent IT skills especially in the use of Microsoft Office applications.

  • Excellent communication skills and ability to communicate with colleagues at all levels across the business, including senior leaders and directors.

  • Able to establish and maintain effective internal and external working relationships.

  • Able to work independently and as part of a team against tight deadlines under own initiative.

  • Able to work on simultaneous projects and manage own time.

If you're an experienced Business Process Data Analyst and want to help us deliver exceptional service for our customers whilst protecting the environment, then apply today to find out what a career with Yorkshire Water can offer for you.

We are proud to serve the Yorkshire region and are committed to creating a diverse and inclusive environment that is reflective of the communities we serve. We strongly encourage candidates of all different backgrounds to apply. 

If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.  

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible. 




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